IMPROVE / DECISION AND ACCEPTANCE PACK
2026-10-15
$400.00 per month
Current scope for new proposals. This is a proposal request, not a booking, payment or client acceptance.

OUTCOME
- For a website with one useful content, usability or search priority to implement each month.
- Your website growth advisor: practical guidance on how visitors find you, understand the offer, inquire or book. Review messaging, journey friction and inquiry quality when actual data is available; prioritize recommendations and implement the agreed work. Preparation, discussion, analysis and follow-up share the plan’s finite scope. No profit, traffic, lead or ranking promise; no financial consultancy.

BEFORE ENROLLMENT
- Approved static websites, supported managed CMS sites and defined workflows after account, permissions, provider and compatibility review. Covered accounts/checks and operating responsibilities are written into the plan. Unknown legacy applications, arbitrary WordPress plugin stacks and complex systems require separate assessment.
- Existing eligible websites start with a $399 baseline: access/inventory, the full 22-dimension baseline, a prioritized backlog and a first contained safe fix where appropriate, outside the first month’s allowance. The baseline is included in a new paid studio build or usable Audit & Fix Sprint; it is never charged twice for the same usable work.
- Automated monitoring is not continuous human staffing. Review, contact and work windows are agreed before enrollment around actual availability. There is no 24/7 service or guaranteed restoration deadline; urgent issues are classified, communicated and routed within the agreed coverage.

MONTHLY UNITS AND ADVICE
- Everything in Keep Running
- One agreed priority per month: page/CMS/workflow, article, eligible profile, promotional graphic or newsletter draft/setup
- Deeper monthly growth review, prioritized recommendations and quarterly keyword-cluster review
- One 20-minute conversation OR equivalent asynchronous review each month, plus a concise written action list
- One consolidated refinement and QA for the agreed priority
- A deeper monthly growth review with prioritized advice and one 20-minute conversation OR equivalent asynchronous review. The concise action list is part of the receipt, not a second full report.
- Monthly opportunity skim and one focused keyword-cluster review each quarter.
- One related batch of supplied text, image or link updates in existing components, such as correcting hours and contact details together. It is not unrelated changes across the entire site.
- Choose one defined priority from page/CMS/known-workflow improvement, useful article, eligible profile batch, promotional graphic or newsletter campaign draft/setup. Each is one alternative use of an included priority, with an agreed affected area, outcome, completion test, one refinement and QA. It is not an additional allowance or unlimited development. Email is never sent without the client’s explicit approval.
- One work queue per site. Small-change batches and priorities are distinct included units; the same change does not fulfill two units. Audit findings use these allowances when accepted as the priority. Defects caused by our own work are corrected without using a paid allowance.

ILLUSTRATIVE COMPLETED MONTH — NOT A CLIENT RECORD
- Separate small-change batch updates supplied contact details
- One selected priority rewrites and publishes one existing service explanation, with one refinement and QA
- Opportunity review plus a 20-minute conversation OR asynchronous equivalent produces concise next actions
- Renewal agrees a distinct next task; build-funded follow-up is not resold

ACCEPTANCE AND EVIDENCE
- Agree the affected area, completion test, factual inputs and one refinement before a priority starts. Record the changed artifact, tests, unresolved access and client review in the receipt. Silence is not completion acceptance.
- The initial baseline records every dimension with evidence and access limits. Monthly checks cover the main contact path, available indexing/performance warnings, and routine CMS/forms/known-workflow health, including appropriate access checks. Quarterly review revisits all 22 statuses and changed evidence; it is not exhaustive specialist investigation. New application features or business-logic changes require separately agreed scope.
- Unused capacity does not roll over. Accepted work delayed by Wonder & Method remains owed; it does not expire with the month. Missing client inputs receive notice and a revised available slot.

PAYMENTS AND RENEWAL
- $400.00 billed monthly in advance; no minimum term.
- $4,560.00 annual prepayment for twelve service cycles, $380.00/month equivalent (not a monthly charge). Save $240.00 versus twelve monthly invoices.
- Monthly billing is in advance with no minimum term: the quote states the exact renewal timestamp/timezone and cancellation route; cancel before renewal to stop future invoices. Annual prepayment instead ends after twelve cycles and renews only after written confirmation. Five business days before each cycle, confirm useful work and ready inputs for paid improvement units; if none is agreed, pause the next monthly invoice or reconcile the unused prepaid annual cycle. Charges without approved useful work receive an unused-work refund or credit, with begun work itemized and unearned amounts reconciled.
- Pay the full twelve-cycle price in advance. The monthly equivalent is a comparison, not a monthly charge. The same monthly units and sequence apply; annual billing does not accelerate twelve months of work into one. Annual availability is confirmed after a supported-site fit review and capacity check; requesting it does not book or charge you.
- Before payment, the quote identifies exact service-cycle start/end dates, timezone and written cancellation route. Baseline setup is separate unless a usable build/Sprint baseline waives it. There is no annual discount on one-off work.
- The annual term ends after twelve cycles. A reminder is sent 30 days before the end; another annual payment requires written confirmation. There is no automatic annual charge. The paid term price does not change retroactively. Without a new agreement, service ends at expiry and paid deliverables and client accounts remain yours.

PROVIDER BILLS AND OVERLAP
- You own and pay for hosting, your domain and paid tools directly. Our fee covers the agreed setup and work. Monthly studio service is optional; no studio hosting markup, reimbursement, prepaid credit or overlap allowance applies to new offers. Before booking, itemize hosting, domain registration, business mailbox, form notification email, CMS, database/authentication/storage, booking, newsletter, phone and commerce separately. Name the actual plan, currency/taxes, billing term, renewal, seats, usage limits, overages, support and export/recovery owner. Unknown costs stay unknown.
- Build-funded reviews, agreed changes, articles and eligible profile updates remain owed. A concurrent monthly plan covers distinct maintenance/additional work or explicitly credits overlapping delivery. No change, defect repair or usable baseline is sold twice. No automatic monthly enrollment.

WORKED EXISTING-SITE FEE EXAMPLE
- Hypothetical fee scenarios assume $20/month hosting and $120 of other provider costs over twelve months. These invented amounts are not provider quotes; replace them with approved actual charges. Unknown fees remain unknown. Taxes and additions are excluded.
- Existing eligible site without a usable baseline: $399.00 setup + 12 × $400.00 service + $240.00 hosting + $120.00 other fees = $5,559.00. A usable paid build or Sprint removes the $399.00 setup; the same scenario becomes $5,160.00.
- No build-funded follow-up is counted as one of the paid monthly units in this example.

ANNUAL EXAMPLE AND CANCELLATION
- With the same twelve-month existing-site assumptions, one annual payment plus setup and direct provider costs totals $5,319.00. The full annual payment is $4,560.00 upfront; a usable prior baseline waives $399.00.
- Cancel effective at the end of the current service cycle. Refund each future whole unused cycle at the discounted monthly equivalent, based on completed cycles at the effective service end. Before service starts, refund the full annual service payment. No cancellation penalty, retained processing fee, discount clawback or repricing of completed cycles applies. Separately itemize any current-cycle unearned work caused by studio failure or a charge without approved useful work. Accepted work delayed by us remains owed; agree any substitute or refund explicitly.
- Cancel after four completed cycles: refund the eight future whole cycles, $3,040.00, before any separate current-cycle/delayed-work reconciliation.
- Initiate the agreed refund within ten business days of the effective service end, or cancellation confirmation before service starts, and provide an itemized settlement. Return undisputed unearned money within that deadline even if other work or amounts remain disputed. Bank or processor posting time is separate.
- Vendor bills are paid directly and are separate from annual studio service. No hosting subsidy is accrued or returned with this new-offer service payment. Vendor cancellation and refunds follow each vendor’s contract; no provider refund is promised by the studio.
- Bundled launch follow-up stays funded by the build; annual service covers distinct maintenance/additional agreed work or explicitly credits overlapping delivery. The same change is not sold twice.
- Canceling annual care does not remove accepted launch-review changes, included articles or eligible profile work, ownership or other remaining build rights. Historical accepted hosting benefits also remain governed by their original agreement.

OUTSIDE THIS SCOPE
- Unlimited requests, pages, revisions or application development
- New workflows, data models, custom integrations or unsupported platforms beyond the agreed scope
- New 3D production, full identity redesign, original field research or extensive migrations
- All vendor subscriptions, domains, seats, usage, taxes and transaction fees; paid directly by the client
- Legal privacy advice, penetration testing or exhaustive accessibility certification
- Ineligible Google Business Profiles, invented reviews or guaranteed verification
- Ranking, traffic, lead, revenue or AI-citation guarantees

OWNERSHIP AND EXIT
- Paid bespoke source/content and client-owned accounts remain yours, subject to disclosed provider license/export limits. Direct vendor subscriptions continue or cancel according to your instructions. Unfinished accepted work remains owed. Historical accepted benefits remain governed by the original agreement. Routine paid-file handoff is included; new migration work is quoted separately. An unrelated service invoice cannot justify disabling paid client work.
- Existing paid source, approved content/media, license and account map, build/deploy notes and known unfinished items are provided within five business days of the relevant paid completion or reconciled termination. This is separate from the 30-day defect-correction window. Client-controlled accounts remain accessible throughout.

NEXT ACTION: Request Improve. Return to the website that supplied this pack: /contact/?offer=improve
No booking or payment is made by this request.